LEGAL REFERENCE

Aap ke Raaz aur Mahfooziyat Hamara Pahalay

awmapk1 mein aap ka har personal information surkshit aur private rehta hai. Hum nay apna privacy policy bilkul saaf banaya hai taakay aap jaanein ke aap ka data...

End-to-End EncryptionReal-Time MonitoringZero Third-Party SharingInstant Data Access
awmapk1 Aap ke Raaz aur Mahfooziyat Hamara Pahalay

Hamara Privacy Posture aur Aap ke Haqooq

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RABI KARTE HO

Privacy Concerns Ke Liye Kaise Contact Karo

Agar aap ke privacy ke baare mein koi sawaal ho ya koi masla ho, hamari dedicated support team har waqt tayyar hai. Direct message bhejon, email karo, ya live chat kholo—aall channels encrypted aur monitored hote hain.

Team online

Live Chat Support

Aap ka sawaal 2 ghante mein solve hota hai. Chat ko history se dekh sakte ho, koi transcript bhi request kar sakte ho.

Privacy Email

[email protected] ko likho. Hum 48 ghante mein jawaab dete hain aur specific requests ko track karte hain.

Account Settings

Aap apne dashboard mein jaa ke 'Privacy Hub' khol sakte ho. Wahan sab data download, delete ya manage kar sakte ho.

BHAROSA KE NISHAAN

Kyon Aap Apna Data Hamary Paas Mehfooz Rakh Sakte Ho

Hamara privacy approach sirf sach aur transparent hota hai. Hum ne third-party audits karte hain, regular security checks karte hain, aur jab koi update hota hai toh aap ko pehle batate hain.

Regular Security Audits

Hamara infrastructure quarterly security checks se guzarta hai. Agar koi vulnerability milti hai toh fix karte hain aur aap ko notify karte hain.

Transparent Policy Updates

Jab hum privacy policy change karte hain, aap ko email aur in-app notification milta hai. Change samajhne ke 30 din hote hain.

Data Breach Protocol

Agar koi breach ho (jo bohot rare hai), hum 24 ghante mein sabko batate hain. Aap ko free identity protection bhi dete hain.

User Consent Always

Aap ke data ka har use aap ke consent se hota hai. Marketing, analytics, payment processing—sab mein aap ka approval zaroori hai.

Vendor Accountability

Hamara payment partners (JazzCash, Easypaisa, SadaPay, Raast) ke saath strict data agreements hain. Koi side-use allowed nahi hai.

Deletion Rights

Jab aap account close karte ho, aap ke personal data 90 din mein delete ho jate hain. Legal holds ke baad bilkul zero rehta hai.

Sab Pages Mein Same Privacy Standard

Aap chahe homepage check kare, Terms of Service dekhe, ya Payment Policy padhey—privacy posture har jagah ek hi rahta hai.

Encryption EverywhereLogin se withdrawal tak, sab data encrypted channels se jaata hai. Koi plain-text transmission nahi.
Same Retention WindowSaare pages par data 90-day deletion window consistent hai. Koi page mein alag rule nahi.
Unified Support AccessPrivacy or Payment issues—same support team aur same response time (2-48 ghante).
Consent SyncAgar aap marketing emails off karte ho, toh sab platforms mein automatically off ho jate hain.
Payment & Privacy LinkedJazzCash, Easypaisa, SadaPay, Raast—har rail ke privacy terms hamara policy mein include hain.
Legal Updates SyncedJab Pakistan ke local qanoon update hote hain, sab pages simultaneously update hote hain.
Audit Trail PublicHum apna quarterly audit report publish karte hain. Koi secret changes nahi—transparency qaydah hai.
PRIVACY FEATURES

Aap Ka Account Kaisa Mahfooz Rehta Hai

Privacy sirf words mein nahi—hum ne real technical features build kiye hain jo aap ke account aur data ko har waqt protected rakhe.

Session Timeout Agar aap 30 min se inactive the, aap ka session...
Two-Factor Authentication JazzCash, Easypaisa ya Raast se withdrawal karte waqt, 2FA mandatory...
Location-Based Alerts Agar aap ka account kisi unusual location se access hota...
Device Recognition Hum aap ke trusted devices remember karte hain. Niya device...
Payment Masking Aap ka JazzCash, Easypaisa account number sirf last 4 digits...
Withdrawal Verification Hold Withdrawal shuru se pehle hum 24 ghante mein aap ke...

Privacy Policy Ke Bare Mein Arzoomandat Sawaalat

Sirf apne paas. Aap ka personal data JazzCash, Easypaisa, SadaPay aur Raast ke saath sirf transaction ke waqt share hota hai—aur woh bhi encrypted form mein. Marketing, analytics ya kisi aur third party ko kabhi nahi dete.

Account close karne ke baad 90 din mein. Legal aur tax compliance ke liye hum 90 din transaction history rakhte hain. Phir bilkul delete ho jata hai. Aap request kar sakte ho aur hum 30 din mein delete completion certificate bhejte hain.

JazzCash, Easypaisa, SadaPay ya Raast ko sirf woh info milta hai jo withdrawal complete karne ke liye zaroori hai—account number, amount aur timestamp. Baaki kuch nahi. Unke paas strict data agreement hai.

Jab koi material change hota hai, aap ko email aur in-app notification milta hai. Policy update ka 30-din ka notice period hota hai. Purana aur naya version dono dekh sakte ho. Minor technical fixes email ke baghair karte hain.

Pehle, hum aap ke account ko immediately lock karte hain. Phir aap ke identity verify karte hain. Agar unauthorized transaction hua hai, hum usse reverse karte hain aur full refund dete hain. 24 ghante mein formal incident report bhi dete hain.

Haan, sirf necessary cookies use karte hain—session, security aur login tracking ke liye. Marketing ya third-party tracking cookies nahi. Aap settings mein optional cookies off kar sakte ho. Sab transparent hai.

Nahi. Aap ka data hamara Pakistan-based servers mein rehta hai. International transfer sirf agar koi legal compliance zaroor hoo aur usme bhi aap ko pehle notification milta hai. JazzCash, Easypaisa, SadaPay aur Raast sab Pakistan payment rail hain.